I am so impressed with the service that I received from A1. Steve is someone that you can tell is passionate and cares about customer service and your experience. Everything was explained in detail that needed doing to my car, complete with in-depth emails including pictures that really make you feel like you are being kept totally in the loop. No question is a silly one and is answered in full detail. I live in Watford and would happily travel to these guys in the future for any work that is needed on my car! I got a much better experience here than the main dealership.

Stewart Mccarthy

Google - May 2025

Steve and the team at A1 BMW were incredibly helpful and understanding when I had a big problem with my BMW 535D. They kept me informed throughout the whole process with feedback via email and phone, and, unusually for a garage, documented pictures of the repair process step by step and gave me great advice afterwards. They never pressured me into having work done that I did not wish to be carried out, and made me feel extremely welcome. I will certainly use them again in the future. 5 Stars.

Lukas Hann

Google - Nov 2025

Brilliant service. Came in during the morning after my MOT failed due to corroded pipes, and Steve walked me through what each part needed, why it was needed, and how much it would cost. Was super polite and made me feel at ease. They managed to get all the work done, and I collected the car the same day! Cannot fault any of the service I received, from the welcome I got when I walked in, all the way to when the keys were handed back to me. Will definitely be enquiring if I need any work done in future.

Miles Jackson

Google - June 2023

My BMW 118D F20 broke down and had a drivetrain issue. Rang these guys up straight away and spoke to Steve. I brought the car in the next morning to them which they then done a full diagnostics and found an issue with the EGR and inlet manifold. They ordered the parts and fixed the problem the following day. Car now runs beautifully. Will recommend to others with German cars they know their stuff and are very knowledgeable. Brilliant work guys thanks.

Ben Bernard

Google - Nov 2025

Steve at the front of house was brilliantly helpful and really knows his stuff. I don't trust many repair shops with my BMW M2 (this was my 1st visit to A1), but they did a great job replacing a cracked rear spring and a damaged undertray. It's now booked in next week for a full DCT gearbox service.

John Earl

Google - Dec 2025

A really professional operation. From the polite and attentive welcome through each step of the service you are kept informed of key steps and recommendations. On time, efficient and transparent.

Tim Batsford

Google - May 2023

Great communication. Let me know the issues found and costs every step of the way and saved me hundreds compared to what BMW had quoted me. Fantastic service. Would highly recommend!

Google - July 2019

They did a great job with my car, efficient, well priced and very friendly and helpful staff.

Akshay Patel

Google - July 2019

Took my car for service and part changes, the staff were brilliant, knew what they were doing and talking about. Talked me through what needed doing and what didn’t in detail. The price was great. The car was done in the time mentioned (actually slightly earlier which was convenient for me) would highly recommend these guys for any work! This is my second time there with the same car and am still very much impressed. Thanks to all the A1 team.

A1 German Car Specialists

Independent BMW, Mercedes, Audi, VW Service and Parts Centre in Stevenage

Cavendish Road (off Gunnels Wood Rd)
Stevenage
Hertfordshire
SG1 2ET

T: 01438746046
E: service.a1germancar@gmail.com