Andrew Hymus
Google - April 2023

Got my BMW 1 Series in for a diagnostic as I was losing coolant, oil and power as I was driving. They found the issues I had within 30 mins of having my car, rang me up and explained everything. After doing those repairs, they checked my clutch and found out I needed a new one. Constantly gave me updates and kept me in the loop so there was no surprises. I picked my car up the same day. Cannot fault their help or service.

Stewart Mccarthy
Google - May 2025

Steve and the team at A1 BMW were incredibly helpful and understanding when I had a big problem with my BMW 535D. They kept me informed throughout the whole process with feedback via email and phone, and, unusually for a garage, documented pictures of the repair process step by step and gave me great advice afterwards. They never pressured me into having work done that I did not wish to be carried out, and made me feel extremely welcome. I will certainly use them again in the future. 5 Stars.

Ron Patel
Google - July 2019

Highly recommended! Completed my service to an excellent standard. All of the team were very friendly and helpful. Having used many mechanics I can confidently say that A1BN are one of, if not, the best around.

Catherine Doel
Google - July 2025

I drove my friend here because her car had broken down on A1 and was taken there for fixing (no BMW for me, sadly). She said they were extremely helpful and loved their jobs. They were kind enough to stay open late if we were delayed on the motorway getting to them. The car had been fixed without delay. She paid up, and we headed north again in convoy.

Emma Bee
Google - May 2023

I am so impressed with the service that I received from A1. Steve is someone that you can tell is passionate and cares about customer service and your experience. Everything was explained in detail that needed doing to my car, complete with in-depth emails including pictures that really make you feel like you are being kept totally in the loop. No question is a silly one and is answered in full detail. I live in Watford and would happily travel to these guys in the future for any work that is needed on my car! I got a much better experience here than the main dealership.

Ultan Coonan
Google - June 2025

Had a stuttering/power issue on my F30 335D. Booked a diagnostic for the following day. Dropped my car off at 8 am. Fault diagnosed by 10 am and fixed by 3 pm. Steve provided updates throughout. Brilliant service. Will be back in the future.

Reena Patel
Google - July 2019

I had my car serviced here and was really impressed with the extremely smooth customer care received! A great, reliable place to do to have car serviced or have work done. Thank you very much!

Miles Jackson
Google - June 2023

My BMW 118D F20 broke down and had a drivetrain issue. Rang these guys up straight away and spoke to Steve. I brought the car in the next morning to them which they then done a full diagnostics and found an issue with the EGR and inlet manifold. They ordered the parts and fixed the problem the following day. Car now runs beautifully. Will recommend to others with German cars they know their stuff and are very knowledgeable. Brilliant work guys thanks.

Akshay Patel
Google - July 2019

Took my car for service and part changes, the staff were brilliant, knew what they were doing and talking about. Talked me through what needed doing and what didn’t in detail. The price was great. The car was done in the time mentioned (actually slightly earlier which was convenient for me) would highly recommend these guys for any work! This is my second time there with the same car and am still very much impressed. Thanks to all the A1 team.