Andrew Hymus
Google - April 2023

Got my BMW 1 Series in for a diagnostic as I was losing coolant, oil and power as I was driving. They found the issues I had within 30 mins of having my car, rang me up and explained everything. After doing those repairs, they checked my clutch and found out I needed a new one. Constantly gave me updates and kept me in the loop so there was no surprises. I picked my car up the same day. Cannot fault their help or service.

John Weeks
Google - May 2025

This was the first time using A1, and I was a bit nervous, having suffered bad experiences elsewhere. It was convenient as I live locally, so I dropped the car off and walked home. I was messaged when the work was completed, and I walked back and picked the car up.
I found the customer interface was friendly and well organised. I liked how I could arrive nice and early and park the car safely with reduced risk of getting the paintwork scratched. I received useful reports as the job progressed.
I had ordered an oil change service, and I decided at the last minute to get my air-con looked at. This late decision caused no problems for them, and both jobs went well. The job was cheaper and much better than the VW dealer who failed with the air-con. A1 were much more polite than the main dealer, whose service manager was incredibly brusque. It was a good decision to ditch them and go with A1.

Joey Tamizi
Google - August 2025

Very knowledgeable and friendly technicians will explain all the work being carried out in detail and give you a good understanding of what is being done. Fair pricing for specialist work. I will be coming back.

Steve Collis
Google - May 2023

We've brought my BMWs to Steve and the team for more than 5 years now and I wouldn't trust anyone else to look after them. They really understand these cars and it shows. Fantastic customer service each and every time, and they've gone above and beyond on several occasions to help me out when I needed it. I always recommend them to everyone I know with a German car! Thanks Steve and the team.

Jack Ruddick
Google - June 2025

Absolutely brilliant service — diagnosed and fixed in hours what others couldn’t solve in months. I’ve had my 2011 530d since February 2025 and spent the last four months trying to resolve a frustrating vibration coming from the rear of the car. It had been taken to three different garages, each keeping it for several days, but none could get to the bottom of it. Then I brought it here. Within two hours, the issue was identified, I was given a clear cost breakdown, and the fix was completed the same day. Couldn’t be happier with the service - you’ve definitely earned a loyal customer. Huge thanks to the team!

Prashan Thiagarajah
Google - May 2019

First visit to A1BN. Got referred to Steve and his team and what a great job they’ve done on my classic E39 M5... resolved a stuck rear door and undertook a detailed assessment of the car and recommended all the suspension and brake components be changed... actual price came in a lot less than what was quoted and car feels like new. All parts are BMW OEM too... with the M5 parts being hard to source, this wasn’t an issue for Steve. Great job guys.

SV
Google - July 2019

They did a great job with my car, efficient, well priced and very friendly and helpful staff.

Miles Jackson
Google - June 2023

My BMW 118D F20 broke down and had a drivetrain issue. Rang these guys up straight away and spoke to Steve. I brought the car in the next morning to them which they then done a full diagnostics and found an issue with the EGR and inlet manifold. They ordered the parts and fixed the problem the following day. Car now runs beautifully. Will recommend to others with German cars they know their stuff and are very knowledgeable. Brilliant work guys thanks.

Catherine Doel
Google - July 2025

I drove my friend here because her car had broken down on A1 and was taken there for fixing (no BMW for me, sadly). She said they were extremely helpful and loved their jobs. They were kind enough to stay open late if we were delayed on the motorway getting to them. The car had been fixed without delay. She paid up, and we headed north again in convoy.