John Weeks
Google - May 2025

This was the first time using A1, and I was a bit nervous, having suffered bad experiences elsewhere. It was convenient as I live locally, so I dropped the car off and walked home. I was messaged when the work was completed, and I walked back and picked the car up.
I found the customer interface was friendly and well organised. I liked how I could arrive nice and early and park the car safely with reduced risk of getting the paintwork scratched. I received useful reports as the job progressed.
I had ordered an oil change service, and I decided at the last minute to get my air-con looked at. This late decision caused no problems for them, and both jobs went well. The job was cheaper and much better than the VW dealer who failed with the air-con. A1 were much more polite than the main dealer, whose service manager was incredibly brusque. It was a good decision to ditch them and go with A1.

SV
Google - July 2019

They did a great job with my car, efficient, well priced and very friendly and helpful staff.

Daniel Jebakumar
Google - May 2019

Took my 5 series in for its first service. Steve explained what needed done. The team did an excellent job and would highly recommend.

Catherine Doel
Google - July 2025

I drove my friend here because her car had broken down on A1 and was taken there for fixing (no BMW for me, sadly). She said they were extremely helpful and loved their jobs. They were kind enough to stay open late if we were delayed on the motorway getting to them. The car had been fixed without delay. She paid up, and we headed north again in convoy.

Akshay Patel
Google - July 2019

Took my car for service and part changes, the staff were brilliant, knew what they were doing and talking about. Talked me through what needed doing and what didn’t in detail. The price was great. The car was done in the time mentioned (actually slightly earlier which was convenient for me) would highly recommend these guys for any work! This is my second time there with the same car and am still very much impressed. Thanks to all the A1 team.

Andrew Hymus
Google - April 2023

Got my BMW 1 Series in for a diagnostic as I was losing coolant, oil and power as I was driving. They found the issues I had within 30 mins of having my car, rang me up and explained everything. After doing those repairs, they checked my clutch and found out I needed a new one. Constantly gave me updates and kept me in the loop so there was no surprises. I picked my car up the same day. Cannot fault their help or service.

Tim Batsford
Google - May 2023

Great communication. Let me know the issues found and costs every step of the way and saved me hundreds compared to what BMW had quoted me. Fantastic service. Would highly recommend!

Joey Tamizi
Google - August 2025

Very knowledgeable and friendly technicians will explain all the work being carried out in detail and give you a good understanding of what is being done. Fair pricing for specialist work. I will be coming back.

Ron Patel
Google - July 2019

Highly recommended! Completed my service to an excellent standard. All of the team were very friendly and helpful. Having used many mechanics I can confidently say that A1BN are one of, if not, the best around.