Prashan Thiagarajah
Google - May 2019

First visit to A1BN. Got referred to Steve and his team and what a great job they’ve done on my classic E39 M5... resolved a stuck rear door and undertook a detailed assessment of the car and recommended all the suspension and brake components be changed... actual price came in a lot less than what was quoted and car feels like new. All parts are BMW OEM too... with the M5 parts being hard to source, this wasn’t an issue for Steve. Great job guys.

SV
Google - July 2019

They did a great job with my car, efficient, well priced and very friendly and helpful staff.

Colin Boyce
Google - July 2019

Took my car there last week as was having some issues with my brakes. I was seen immediately and the problem was fixed. The team here are professional and efficient. Keep up the great work guys!!

Paul Marshall
Google - August 2025

Steve and the guys at A1 are very knowledgeable. I took my M5 in with a quirky electrical issue, they diagnosed it, repaired it and I had it back the same afternoon.

Daniel Jebakumar
Google - May 2019

Took my 5 series in for its first service. Steve explained what needed done. The team did an excellent job and would highly recommend.

Reena Patel
Google - July 2019

I had my car serviced here and was really impressed with the extremely smooth customer care received! A great, reliable place to do to have car serviced or have work done. Thank you very much!

Andrew Hymus
Google - April 2023

Got my BMW 1 Series in for a diagnostic as I was losing coolant, oil and power as I was driving. They found the issues I had within 30 mins of having my car, rang me up and explained everything. After doing those repairs, they checked my clutch and found out I needed a new one. Constantly gave me updates and kept me in the loop so there was no surprises. I picked my car up the same day. Cannot fault their help or service.

John Weeks
Google - May 2025

This was the first time using A1, and I was a bit nervous, having suffered bad experiences elsewhere. It was convenient as I live locally, so I dropped the car off and walked home. I was messaged when the work was completed, and I walked back and picked the car up.
I found the customer interface was friendly and well organised. I liked how I could arrive nice and early and park the car safely with reduced risk of getting the paintwork scratched. I received useful reports as the job progressed.
I had ordered an oil change service, and I decided at the last minute to get my air-con looked at. This late decision caused no problems for them, and both jobs went well. The job was cheaper and much better than the VW dealer who failed with the air-con. A1 were much more polite than the main dealer, whose service manager was incredibly brusque. It was a good decision to ditch them and go with A1.

Stewart Mccarthy
Google - May 2025

Steve and the team at A1 BMW were incredibly helpful and understanding when I had a big problem with my BMW 535D. They kept me informed throughout the whole process with feedback via email and phone, and, unusually for a garage, documented pictures of the repair process step by step and gave me great advice afterwards. They never pressured me into having work done that I did not wish to be carried out, and made me feel extremely welcome. I will certainly use them again in the future. 5 Stars.