Miles Jackson
Google - June 2023

My BMW 118D F20 broke down and had a drivetrain issue. Rang these guys up straight away and spoke to Steve. I brought the car in the next morning to them which they then done a full diagnostics and found an issue with the EGR and inlet manifold. They ordered the parts and fixed the problem the following day. Car now runs beautifully. Will recommend to others with German cars they know their stuff and are very knowledgeable. Brilliant work guys thanks.

SV
Google - July 2019

They did a great job with my car, efficient, well priced and very friendly and helpful staff.

Steve Collis
Google - May 2023

We've brought my BMWs to Steve and the team for more than 5 years now and I wouldn't trust anyone else to look after them. They really understand these cars and it shows. Fantastic customer service each and every time, and they've gone above and beyond on several occasions to help me out when I needed it. I always recommend them to everyone I know with a German car! Thanks Steve and the team.

Prashan Thiagarajah
Google - May 2019

First visit to A1BN. Got referred to Steve and his team and what a great job they’ve done on my classic E39 M5... resolved a stuck rear door and undertook a detailed assessment of the car and recommended all the suspension and brake components be changed... actual price came in a lot less than what was quoted and car feels like new. All parts are BMW OEM too... with the M5 parts being hard to source, this wasn’t an issue for Steve. Great job guys.

Andrew Hymus
Google - April 2023

Got my BMW 1 Series in for a diagnostic as I was losing coolant, oil and power as I was driving. They found the issues I had within 30 mins of having my car, rang me up and explained everything. After doing those repairs, they checked my clutch and found out I needed a new one. Constantly gave me updates and kept me in the loop so there was no surprises. I picked my car up the same day. Cannot fault their help or service.

Tim Batsford
Google - May 2023

Great communication. Let me know the issues found and costs every step of the way and saved me hundreds compared to what BMW had quoted me. Fantastic service. Would highly recommend!

Akshay Patel
Google - July 2019

Took my car for service and part changes, the staff were brilliant, knew what they were doing and talking about. Talked me through what needed doing and what didn’t in detail. The price was great. The car was done in the time mentioned (actually slightly earlier which was convenient for me) would highly recommend these guys for any work! This is my second time there with the same car and am still very much impressed. Thanks to all the A1 team.

Daniel Jebakumar
Google - May 2019

Took my 5 series in for its first service. Steve explained what needed done. The team did an excellent job and would highly recommend.

Emma Bee
Google - May 2023

I am so impressed with the service that I received from A1. Steve is someone that you can tell is passionate and cares about customer service and your experience. Everything was explained in detail that needed doing to my car, complete with in-depth emails including pictures that really make you feel like you are being kept totally in the loop. No question is a silly one and is answered in full detail. I live in Watford and would happily travel to these guys in the future for any work that is needed on my car! I got a much better experience here than the main dealership.