Stewart Mccarthy
Google - May 2025

Steve and the team at A1 BMW were incredibly helpful and understanding when I had a big problem with my BMW 535D. They kept me informed throughout the whole process with feedback via email and phone, and, unusually for a garage, documented pictures of the repair process step by step and gave me great advice afterwards. They never pressured me into having work done that I did not wish to be carried out, and made me feel extremely welcome. I will certainly use them again in the future. 5 Stars.

Colin Boyce
Google - July 2019

Took my car there last week as was having some issues with my brakes. I was seen immediately and the problem was fixed. The team here are professional and efficient. Keep up the great work guys!!

Jack Ruddick
Google - June 2025

Absolutely brilliant service — diagnosed and fixed in hours what others couldn’t solve in months. I’ve had my 2011 530d since February 2025 and spent the last four months trying to resolve a frustrating vibration coming from the rear of the car. It had been taken to three different garages, each keeping it for several days, but none could get to the bottom of it. Then I brought it here. Within two hours, the issue was identified, I was given a clear cost breakdown, and the fix was completed the same day. Couldn’t be happier with the service - you’ve definitely earned a loyal customer. Huge thanks to the team!

Reena Patel
Google - July 2019

I had my car serviced here and was really impressed with the extremely smooth customer care received! A great, reliable place to do to have car serviced or have work done. Thank you very much!

Slimz
Google - July 2025

Came here for walnut blasting and plugs/coils. Location is close to Stevenage train station (10-15m walk). The team are very friendly and knowledgeable. Price is competitive, and they are fully transparent, sending you photos and videos as they do the work, etc. Will be coming back for all BMW work.

Daniel Jebakumar
Google - May 2019

Took my 5 series in for its first service. Steve explained what needed done. The team did an excellent job and would highly recommend.

Miles Jackson
Google - June 2023

My BMW 118D F20 broke down and had a drivetrain issue. Rang these guys up straight away and spoke to Steve. I brought the car in the next morning to them which they then done a full diagnostics and found an issue with the EGR and inlet manifold. They ordered the parts and fixed the problem the following day. Car now runs beautifully. Will recommend to others with German cars they know their stuff and are very knowledgeable. Brilliant work guys thanks.

Catherine Doel
Google - July 2025

I drove my friend here because her car had broken down on A1 and was taken there for fixing (no BMW for me, sadly). She said they were extremely helpful and loved their jobs. They were kind enough to stay open late if we were delayed on the motorway getting to them. The car had been fixed without delay. She paid up, and we headed north again in convoy.

Tim Batsford
Google - May 2023

Great communication. Let me know the issues found and costs every step of the way and saved me hundreds compared to what BMW had quoted me. Fantastic service. Would highly recommend!