A1, A1 German Prestige Specialists

A1 German Prestige Specialists

Independent BMW, Mercedes, Audi, VW, Porsche Service & Parts in Stevenage

Frequently Asked Questions

Porsche Repairs and Servicing FAQ

Here we explore why you should choose A1 to help maintain your Porsche 911, Cayenne, Panamera, Boxster, 718 and many other models from the Porsche range...

What’s wrong with my Porsche Suspension?

If you’re experiencing suspension issues with your Porsche, a number of factors could be responsible. Common causes include weakened shock absorbers, broken or fatigued coil springs, worn suspension bushes and wheel alignment issues. Typical warning signs include uneven tyre wear, knocking or rattling noises, and a noticeable change in handling or ride quality. To accurately diagnose the problem and prevent further damage, a professional inspection is essential.

Diagnosing Porsche Suspension Problems
Is your Porsche no longer driving as it should? Suspension issues can significantly affect both comfort and handling, taking away from the driving experience Porsche is known for. At A1 Porsche Specialists, Stevenage, our experienced technicians are here to identify and resolve suspension faults, restoring your car’s performance and stability.

Common Porsche Suspension Issues Include:
Suspension noises: Clunking, rattling or knocking sounds over bumps often point to worn components such as shock absorbers, ball joints, perished bushes or loose suspension parts.
Uneven tyre wear: Excessive or uneven wear across your tyres can indicate problems with alignment, worn shocks or other suspension components.
Handling concerns: Porsche vehicles are designed for precision. If you notice reduced steering response, increased body roll or a general decline in handling, suspension faults may be to blame.
Leaking shock absorbers: Oil or fluid visible on or around the shocks is a clear sign of failure, which can severely affect ride comfort and road control.
Uneven ride height: If one corner of your Porsche sits lower than the others, it may indicate a snapped or weakened coil spring that requires immediate attention.

How A1 Porsche Specialists, Stevenage, Can Help
At A1 Porsche Specialists, Stevenage, we specialise in Porsche servicing, diagnostics and repairs. When suspension issues arise, we carry out a thorough inspection to pinpoint the exact cause of the problem. Whether your Porsche requires replacement shock absorbers, new suspension bushes, coil springs or a full alignment, we provide precise, vehicle-specific solutions to ensure optimal handling, comfort and safety.

More of our Porsche Repairs and Servicing FAQs

What is the recommended maintenance schedule for my Porsche model?

Porsche’s recommended maintenance schedules are tailored to each model, reflecting the unique engineering characteristics of every vehicle. For cars built after 2005, servicing is typically required every two years or 20,000 miles. The exception is the 911 GT range, which follows a more frequent 12,000-mile service interval.

Porsches are precision-engineered machines, and regular maintenance plays a crucial role in preserving their performance, longevity, and resale value. Here’s why staying on schedule matters:

Performance
Routine servicing ensures your Porsche continues to perform at its best. From fluid checks to comprehensive engine diagnostics, each service is designed to keep the car’s finely tuned components operating in optimal harmony, delivering the exhilarating driving experience Porsche is known for.

Longevity
While Porsches are built for durability, they perform best when properly cared for. Adhering to the recommended maintenance schedule helps prevent premature wear, extends the life of key components, and reduces the likelihood of unexpected mechanical issues.

Resale Value
When it comes time to sell, a complete and well-documented service history can significantly enhance your Porsche’s resale value. Prospective buyers place great importance on maintenance records, and a Porsche with a comprehensive service history is widely regarded as a sound and desirable investment.

Do you have Porsche diagnostic equipment?

We have diagnostic computers which allow us to interrogate the control modules on all models from 944 and 964 up to the latest 992, Boxster, 718, Cayman, Cayenne, Panamera, Macan and Taycan cars. We can read and reset fault codes, change coding, and much more.

What oils do you use for Porsches?

We generally use a 5W-40 Porsche Approved Mobil engine oil on most models, which is a fully synthetic oil from the Porsche A40 Approved Oils list. This is included in our fixed price service prices. We find that the 5W-40 viscosity has an advantage in older and higher mileage engines. Mobil One 0W-40 is used on 911 987 and 911 997 models, but is available at extra cost on older cars if required. On some early cars, a thicker viscosity mineral oil is recommended.

Do you use Porsche parts for service work?

Yes we use genuine or OEM Porsche parts, which carry a full warranty.

Can I carry out minor Porsche repairs myself?

Some minor tasks may be possible to do yourself; however, DIY repairs can affect warranties and guarantees if not completed correctly. To protect your Porsche and ensure work is carried out to manufacturer standards, we recommend using a specialist such as A1 Porsche Specialists, Stevenage.

How can I reduce the risk of common Porsche problems?

Preventative maintenance is the key to avoiding costly Porsche repairs. Routine servicing, regular oil changes and timely replacement of brake pads and discs all help to keep your vehicle in excellent condition. Addressing minor oil or coolant leaks early can prevent more serious damage later on.

What should I do if my Porsche breaks down?

If your Porsche is still under warranty, contact Porsche Assist for immediate support. If it is no longer covered, get in touch with your breakdown provider. Should the issue not be repairable at the roadside, request recovery to a Porsche specialist for proper diagnosis and repair.

Can I take my Porsche to any garage?

While any garage can carry out basic work, Porsches are highly engineered vehicles and benefit from specialist knowledge and diagnostic equipment on a par with Porsche main dealers. For the best results, your car should be looked after by a professional repair centre, whether that’s an Official Porsche Service Centre (such as the dealership in Hatfield) or an experienced independent specialist like A1 Porsche Specialists here in Stevenage, Hertfordshire.

How much does it cost to repair a Porsche?

The cost of Porsche repairs depends on the nature of the work required and the specialist carrying it out. As a premium brand, Porsche parts and labour are generally more expensive than standard vehicles.

At A1 Porsche Specialists, Stevenage, we pride ourselves on clear and transparent pricing. We provide honest quotes with no hidden charges, so you know exactly what to expect before any work begins.

How often does my Porsche need servicing?

Regular servicing is essential to keep your Porsche performing at its best and to maintain long-term reliability. Typical service intervals are:

Minor service: every 20,000 miles
Major service: every 40,000 miles

When your Porsche is due for servicing, it’s best to use either an Official Porsche Service Centre or a trusted independent specialist such as A1 Porsche Specialists, Stevenage. Feel free to call us to discuss any of your Porsche servicing requirements.

What are the most common Porsche repair issues?

Porsche vehicles can experience a range of common faults, including oil leaks, coolant leaks and suspension-related issues. While specific problems vary by model, fluid leaks are common. Coolant leaks, if left unresolved, can lead to overheating and serious engine damage. Contact A1 in Stevenage if you'd like a price to run to diagnose and repair any faults.