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Google - June 2025

Absolutely brilliant service — diagnosed and fixed in hours what others couldn’t solve in months. I’ve had my 2011 530d since February 2025 and spent the last four months trying to resolve a frustrating vibration coming from the rear of the car. It had been taken to three different garages, each keeping it for several days, but none could get to the bottom of it. Then I brought it here. Within two hours, the issue was identified, I was given a clear cost breakdown, and the fix was completed the same day. Couldn’t be happier with the service - you’ve definitely earned a loyal customer. Huge thanks to the team!

Google - July 2019

They did a great job with my car, efficient, well priced and very friendly and helpful staff.

Daniel Jebakumar

Google - May 2019

Took my 5 series in for its first service. Steve explained what needed done. The team did an excellent job and would highly recommend.

Andrew Hymus

Google - April 2023

Got my BMW 1 Series in for a diagnostic as I was losing coolant, oil and power as I was driving. They found the issues I had within 30 mins of having my car, rang me up and explained everything. After doing those repairs, they checked my clutch and found out I needed a new one. Constantly gave me updates and kept me in the loop so there was no surprises. I picked my car up the same day. Cannot fault their help or service.

Lukas Hann

Google - Nov 2025

Brilliant service. Came in during the morning after my MOT failed due to corroded pipes, and Steve walked me through what each part needed, why it was needed, and how much it would cost. Was super polite and made me feel at ease. They managed to get all the work done, and I collected the car the same day! Cannot fault any of the service I received, from the welcome I got when I walked in, all the way to when the keys were handed back to me. Will definitely be enquiring if I need any work done in future.

AdamandLIly Hall

Google - Dec 2025

I have a BMW 5 Series 530 2017 3.0 Diesel. Work I had carried out included inlet manifold replacement, walnut blasting and cleaning of the cylinder head intake ports due to carbon build-up, new brake discs and pads for the front, new battery, and tyre pressure sensors for all 4 wheels. I was provided with pre-work and post-work pictures, and updates during the work. Communications from Steve were great, and everything was carried out in a timely and efficient manner. I am very happy with the work. Will I use their services again - I think so!

Paul Marshall

Google - August 2025

Steve and the guys at A1 are very knowledgeable. I took my M5 in with a quirky electrical issue, they diagnosed it, repaired it and I had it back the same afternoon.

John Weeks

Google - May 2025

This was the first time using A1, and I was a bit nervous, having suffered bad experiences elsewhere. It was convenient as I live locally, so I dropped the car off and walked home. I was messaged when the work was completed, and I walked back and picked the car up.
I found the customer interface was friendly and well organised. I liked how I could arrive nice and early and park the car safely with reduced risk of getting the paintwork scratched. I received useful reports as the job progressed.
I had ordered an oil change service, and I decided at the last minute to get my air-con looked at. This late decision caused no problems for them, and both jobs went well. The job was cheaper and much better than the VW dealer who failed with the air-con. A1 were much more polite than the main dealer, whose service manager was incredibly brusque. It was a good decision to ditch them and go with A1.

Miles Jackson

Google - June 2023

My BMW 118D F20 broke down and had a drivetrain issue. Rang these guys up straight away and spoke to Steve. I brought the car in the next morning to them which they then done a full diagnostics and found an issue with the EGR and inlet manifold. They ordered the parts and fixed the problem the following day. Car now runs beautifully. Will recommend to others with German cars they know their stuff and are very knowledgeable. Brilliant work guys thanks.