I am so impressed with the service that I received from A1. Steve is someone that you can tell is passionate and cares about customer service and your experience. Everything was explained in detail that needed doing to my car, complete with in-depth emails including pictures that really make you feel like you are being kept totally in the loop. No question is a silly one and is answered in full detail. I live in Watford and would happily travel to these guys in the future for any work that is needed on my car! I got a much better experience here than the main dealership.
Steve Collis Google - May 2023
We've brought my BMWs to Steve and the team for more than 5 years now and I wouldn't trust anyone else to look after them. They really understand these cars and it shows. Fantastic customer service each and every time, and they've gone above and beyond on several occasions to help me out when I needed it. I always recommend them to everyone I know with a German car! Thanks Steve and the team.
Daniel Jebakumar Google - May 2019
Took my 5 series in for its first service. Steve explained what needed done. The team did an excellent job and would highly recommend.
Ron Patel Google - July 2019
Highly recommended! Completed my service to an excellent standard. All of the team were very friendly and helpful. Having used many mechanics I can confidently say that A1BN are one of, if not, the best around.
Tim Batsford Google - May 2023
Great communication. Let me know the issues found and costs every step of the way and saved me hundreds compared to what BMW had quoted me. Fantastic service. Would highly recommend!
Reena Patel Google - July 2019
I had my car serviced here and was really impressed with the extremely smooth customer care received! A great, reliable place to do to have car serviced or have work done. Thank you very much!
Prashan Thiagarajah Google - May 2019
First visit to A1BN. Got referred to Steve and his team and what a great job they’ve done on my classic E39 M5... resolved a stuck rear door and undertook a detailed assessment of the car and recommended all the suspension and brake components be changed... actual price came in a lot less than what was quoted and car feels like new. All parts are BMW OEM too... with the M5 parts being hard to source, this wasn’t an issue for Steve. Great job guys.
Colin Boyce Google - July 2019
Took my car there last week as was having some issues with my brakes. I was seen immediately and the problem was fixed. The team here are professional and efficient. Keep up the great work guys!!
Ann Naghmouchi Google - Feb 2019
Excellent service and always let you know what's happening ..well impressed and excellent customer service. They know their stuff and are reasonable in price. Best people to take your BMW too.